Day 16 of Blogtember: Review a book, place, or product.
Really there are so many things that I would like to review right now. I am avidly reading books, enjoying workout classes at a local studio, and getting a few new things, but there is one place that sticks out as deserving a review.
Over the summer, we celebrated our 10th anniversary with a spectacular adventure to Paris, Juan Les Pins, Cannes and Istanbul. I have shared some of the adventures from early in our trip, but have yet to share the end of the trip adventures in Cannes and Istanbul.
We like to travel, I mean really, really like to travel. With a fair amount of business travel over the years for D plus our personal travel, we have gotten a bit savvy in the ways of becoming loyal to brands that we enjoy. We have done things like get credit cards that help us to earn points and gain status at our fave brands for everyday purchases. Plus, if we are celebrating a special occasion, we try to let them know as you never know what they will do.
One of those favorite brands that has been consistent over the years is the Marriott, so it is no surprise that when planning our summer travel, we opted for several Marriott hotels. First we stayed at the Renaissance Paris Vendome, then we traveled onto the AC Ambassadeur Hotel Antibes – Juan Les Pins before wrapping up our stay in France with the JW Marriott Cannes.
We arrived at the JW Marriott Cannes and received quite the VIP welcome, literally escorted to our room by Margo in guest relations. Already in our room were some bottles of water and a light snack. We headed out for lunch, first to the rooftop cafe near the pool at the JW, but the service was too slow. Then we headed to a private beach across the street, but they were quite snooty (Bondi Beach). Even though they had tables available, they would not serve us lunch – natch this place was looking for guests later in the week when our wonderful little private beach was full of activity. We headed back into the hotel and received a recommendation for another restaurant from the concierge.
When we returned to our room, we were in for quite the surprise – a wonderful anniversary cheesecake and a lovely note from Margo!
We utilized the concierge several other times for a variety of services and found that some of the concierge were better than others (sorry for forgetting to write down their names). It would be helpful to have some consistency across the service of the concierge.
We ate breakfast every day at the restaurant at the JW. The food spread was amazing (even French macaroons one morning), but the service was a bit inconsistent. Thankfully our breakfast was free every morning due to the program Marriott launched this summer to reward Gold & Platinum members. It used to be that you received a light breakfast during the week in the club lounge, but now you get it free every day – AWESOME!
Of all of our happy memories at the JW Marriott in Cannes, there are two areas where they will be able to make improvements – housekeeping and climate in the hallways.
Twice we had to call down to have our room made up as it had been forgotten. A benefit of most European hotels is the 2nd room tidying service offered in the evening when you go to dinner, but when we got back after 10 it had not been done.
The second was a bit more pervasive and commented on by several other guests, the climate in the corridors was balmy. Granted, we were in Cannes in the middle of summer, but the rooms and main lobby area were kept at refreshing temperatures while the corridors near the elevators and guest rooms could make you sweat.
All in all the JW Marriott in Cannes exceeded our expectations and we hope to be back soon.